SHIPPING & DELIVERY
CUSTOMER CARE
For all general inquiries, including wholesale and press matters, please contact us at info@azyaswim.com
SHIPPING INFORMATION
Domestic Shipping (Australia)
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping – Orders Over $150 | 5-6 Business Days | Free |
| Standard Shipping – Orders Under $150 | 5-6 Business Days | $10 AUD Flat Rate |
| Express Shipping | 1 Business Day | $15 AUD Flat Rate |
International Shipping
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping – Orders Over $200 | 5-21 Business Days | Free |
| Standard Shipping – Orders Under $200 | 5-12 Business Days | $35 AUD Flat Rate |
🚨 Important: We do not ship to PO Boxes. Please ensure you provide a valid street address at checkout.
ORDER PROCESSING TIME
- Orders are processed within 2-3 business days after purchase.
- All orders are shipped via Australia Post.
- During peak periods or due to unforeseen circumstances, there may be slight delays in delivery.
INTERNATIONAL SHIPPING – DUTIES & TAXES
- AZYÄ Swim offers worldwide shipping. However, international orders may be subject to duties, taxes, and additional fees determined by your local customs office.
- These charges are the responsibility of the customer. We recommend checking your country's customs website for estimated costs before purchasing.
- In compliance with Australian export regulations, we must:
- Declare the exact value of your order.
- Mark the package as dutiable merchandise (we cannot label orders as "gifts").
TRACKING YOUR ORDER
Once your order has been shipped, you will receive a dispatch confirmation email with your tracking details.
📦 Track your order here: Australia Post Tracking